Thursday, September 27, 2012

WRITING THE LYRICS OF BRAND SUCCESS



by Roger Pe

There are many anecdotes and great moments in Philippine advertising, you can write volumes of books about them.

One of them is this nerve-wracking story.


When the Concepcion family OF RFM bought a moribund softdrink company in the late 80s, three of its brands went up for an advertising bid.

You may call it the most high profile pitch then, and Basic Advertising, under the watchful eyes of its drillmaster Minyong Ordonez, went for the kill.

Nonoy Gallardo was one of the agency’s five creative directors determined to give the big boys a scare. He was tasked to conceptualize the agency’s pitch material for a cola market dominated for a long time by two warring giants, Coke and Pepsi.

Can a local company fight the multinational behemoths, each with strong presence across the country?

Pepsi had Michael Jackson, incredibly popular during that time with his “Billy Jean” anthem. To say the brand was very aggressive was an understatement. It churned out tv commercials, one after the other on the airwaves.

Coke, the number one cola, on the other hand, was always on alert for every move by competition. Its promos were big time and you can hear them any time. “Coke is it”, the brand’s thematic campaign, was cool with the young, a great tagline, perfect to solidify market leadership.

And so, the cola war was on, and a newcomer was about to join the fray.

Gallardo did his homework. “There were no consumer research back then, it was all based on gut feel but we made sure we zeroed in on the pulse of our target, a thing many marketers take for granted,” he reveals.

With an analytical mind and innate gift for music, his team readied the presentation, a precursor of many of Basic’s “pulse of the market” campaigns.

Gallardo brought along Ryan Cayabyab, the prime mover behind Filipino OPM (Original Pilipino Music) who translated his battlecry lyrics into a hair-raising acapella masterpiece.

As soon as Cayabyab began pounding on the keyboards, the panel had goosebumps. Everyone was mesmerized. The scene was reminiscent of Cayabyab’s Metro-Manila Pop Music Festival gig, where he won the Grand Prize for “Kay Ganda ng Ating Musika”.

After Cayabyab’s number, the whole agency team was asked to leave the room and linger a while at the lounge area while clients deliberated. Soon after, the conference door opened and handed in the verdict.

Basic was it. Pop, Sarsi and Cheers, the brands that were put on the block had a new agency and new music.

“Ang Bagong Tunog, Ang Bagong Pinoy” was born. Ordonez, Gallardo and his Basic team gave birth to “Angat sa Iba” and reminded us all that a Pinoy brand can be as good, if not better than imported brands.

Th relaunch of Cosmos brands after the first People Power was spectacular, even with inventory ‘shortage’ because of heavy demands from consumers.

More than twenty years after the commercials were launched on major Philippine tv stations at precedent making simulcast airing (roadblock), they still look as impeccable and exquisite as they made their first splash.

They could also easily upstage a tv ad in its category today.

“People thought we had a huge budget for that production but no, we didn’t. We relied on the wizardry of two young directors, Jeric Soriano and Jun Reyes whose eyes for visual design rewarded us with a good campaign,” he says.

“Ang Bagong Tunog” and “Angat sa Iba” now belong to the archives of Adboard (Advertising Board of the Philippines), predecessor of ASC (Ads Standards Council) as among Philippine advertising classics.

Gallardo and Ordonez were also partners for Basic’s high-recall tv campaign: Duty-Free’s “Babalik Ka Rin”. He was the same man behind the lyrics of “Saranggola ni Pepe”, “Tuliro” and Gaano Kita Kamahal?”

His wife is the iconic Celeste Legaspi, daughter of National Artist Cesar Legaspi. Celeste appeared in many Lino Brocka films, a successful recording artist who won many music awards and sang her way to gold and platinum charts.

“Pagdating Mo”, the husband and wife team’s entry to the very first Metro Pop Festival placed second to “Kay Ganda Ng Ating Musika” (music and lyrics by Ryan Cayabyab, interpreted by Hajji Alejandro). Not many people know, Gallardo also wrote the libretto of the original Filipino musical, “Sino Ka Ba, Jose Rizal?”

The man who learned advertising by religiously listening to the masters as they talked in regular industry gatherings would eventually put up his own agency.

Gallardo hired some of the best creative people in the industry in the early 90s: Mario Monteagudo, Dudu Ulep and Jim Paredes (of Apo Hiking Society fame). He called it Creative Partners.

“I had to reinvent myself,” he narrates. The reinvention earned Gallardo many hard-to-win trophies from Creative Guild, the award-giving body of the 4A’s.

While his baby earned a creative reputation, his feet were on the ground, never losing sight on the most important thing why he put up the shop: Help your clients’ business grow. “Kawawa naman sila if your priorities are different,” he says.

Monteagudo, his prize-catch from Ace-Saatchi and who gave his team a big creative boost had this to say:

“When you say "Nonoy Gallardo", the first thing that comes to mind is he doesn't believe in creativity for creativity's sake, he despises scam ads.”

When the Creative Guild gave Monteagudo the Lifetime Achievement Award, he thanked Gallado in his speech. Here are some excepts:

"Thank you to Nonoy Gallardo for giving me the opportunity to put up our own ad agency, Creative Partners and appointing me as Chief Creative Officer. Thank you for reminding me that great ads are created to build brands, not just our own personal portfolio, that we should use our creativity to boost sales, not our ego. And that no matter what happens, we should never, never, never make an ad for the sole purpose of winning an award."

The man who loved to reinvent himself each time he changed agencies is now the founder and CEO of Gasso (Gallardo and Associates), with surprisingly, a number of blue chip accounts and digital savvy.

At Gasso, Gallardo is reinventing himself once again, realizing the power of social media. Like the “Bagong Tunog” of Sarsi that he blazed, he is focusing on “Bagong Dugo” - helping new breed of advertising people help politicians do transformational rather than transactional acts.

No doubt, Gallardo’s longevity in the business is the sum total of his mindset when writing the lyrics of a song. “Know your destination and you’ll know where you’re going.”











Friday, September 21, 2012

IS YOUR AD APPALLING, CLICHE AND NOT COMPETITIVE FOR AWARD SHOWS?

by Roger Pe


Call him Mr. Burger. Tag him as Mr. Telecom, or simply address him as Mr. Nice Guy, that fits as well.

When McDonald’s shifted creative duties from McCann to Leo Burnett because of global alignment, the same marketing team had no qualms in welcoming him back.

More than a decade of tender, loving management care earned him today a place in the sun, a position many of his batchmates only achieved halfway.

Meet Raymund Arrastia, Leo Burnett Manila’s Group Managing Director, the guy on top of an agency conclave voted by the Philippine 4A’s as Best in Business Management this year.

The agency groups Leo Burnett Advertising, Black Pencil and Arc Digital Worldwide together.

Arrastia and former Executive Creative Director and Managing Directors Richard Irvine and March Ventosa) brought McDonald’s closer to Filipino homes.

The closer they got, the closer the agency also became an award-winning machine. Remember Karen, the granddaughter whom his ‘lolo’ (grandfather) kept referring to as Gina in that landmark 2001 tv commercial?

That was not only a mass audience success, it shoved the Philippines to the elite circle of Gold winners in Spike Asia, one of Asia’s two category 1 award shows.

Before that, the country had languished in the cellar, seeing the yearly results gave local industry observers anguish. The “Lolo” win was a major coup. It finally broke the long lingering spell where the country had never before won in a mainstream medium.

Arrastia was part of that dawning of new triumphant era, that also saw BenGay, Pacific Internet, Tide, Perla and other ‘quiet’ Burnett brands rose one after the other in blaze of glory.

The secret formula: Leo Burnett’s GPC (Group Product Committee) Rating System that the agency rigorously implements till today.

The GPC is an elite group of country creative directors tasked to evaluate ads prior to competing in award competitions. They are graded based on the following points:

1 - Appalling
2 - Destructive
3 - Not Competitive
4 - Cliche
5 - Innovative Strategy
6 - Fresh Idea
7 - Excellence in Craft
8 - New standard in the category
9 - New standard in advertising
10 - Best in the world, bar none

At the end of screening, ads that garner 8 points or better are good enough to compete.

Multi-Brand Master

Has anyone handled three major telecom accounts in his career? If you look at Arrastia’s track record as agency partner in helping build strong brands, those were just appetizers.

In one of his agency forays, Arrastia was like a sword, cast in iron, sharpened by fire and faced different market oddities.

Arrastia gamely faced one tough-brand-to-crack and which everyone feared to handle because of long hours, mind-altering deadlines and a client who didn’t mince words.

“I took the challenge because it was character building and being on it was a test of character,” he smiles recollecting his saga in that tumult-fraught episode of his career.

As Assistant Vice President for Philippine operations of Colgate Center of Excellence at Young & Rubicam, Arrastia was already showing the tough brand builder he was turning into.

He was a steadfast steward of strategies at BBDO-Guerrero. As a Business Unit Director for Pepsi, he moved to greater challenges in a more progressive environment, his hands full, helping balance creativity with strong strategic weight.

“Understanding your local market, making sure that advertising connects to your target and doing your homework pay big time,” Arrastia says.

Marketers who do not have much budget to support a brand campaign could learn a lot from Arrastia.

“You don’t need a big tranche of money to get awareness. “Choose the right medium, he says.”

He cites “Twister Fries” - a new addition to McDonald’s potato cuisine, a proudly Philippine-made product concept that is on the verge of making it to mainstream and, perhaps, on global McDonald’s menu.

Using “It’s time to get twisted again” campaign on social media, Burnett’s digital prowess is helping Twister Fries experience big clamor beyond its expectations.

Arrastia is proud of Burnett’s digital advantage. “We are strong, we are competitive, we have the support, applications and technology created by our developers in-house unlike any other shops,” he stresses.

“You may call Leo Burnett Manila’s Arc Worldwide Digital as kind of a technological hub which even offshore clients run after,” he points out.

For Arrastia, the key to success is hiring the right people in the right places. That is perhaps the reason why the agency is going further the distance on the growth charts.

Creative Powerhouse

Leo Burnett Worldwide won a record-breaking total of 55 Cannes Lions last June.

The network’s worldwide Chief Creative Officer Mark Tutssel, whom Business Friday interviewed prior to Ad Congress in Camsur last year, said in an announcement:

"Setting a new network record is a testament to our relentless focus on creativity and bringing to life ideas that resonate with a global audience."

Arrastia further tells us: “The network doesn’t believe in just creating ads. It has a creative mantra: "Acts Not Ads", a philosophy about a brand’s purpose, what it cares about and what it believes in. It is all about an act that can contribute to society at large or to a single life.”

Example work of the agency’s ideology was the humongously successful “Earth Hour” which the Burnett Sydney office developed supporting not-for-profit organizations.

A couple of years back, D&AD, the toughest awards show in the world, honored Leo Burnett Manila for its “Counting Sheep” tv ad for McDonald’s.

The ad was one of only few Filipino ads to be included in D&AD’s prestigious annual, heralding the agency’s creative team: Richard Irvine, Raoul Panes (now the agency’s Chief Creative Officer), Alvin Tecson, Mela Advincula).

Last May 4, Leo Burnett Manila lorded it over the rest of field at the Creative Guild of the Philippines’ “Kidlat Awards” with 19 metals, 5 of them golds. The agency also won a World Bronze Medal at New York Festivals.

Jarek Ziebinski, president of Leo Burnett Asia Pacific, whom Business Friday also interviewed last year said: “Leo Burnett is poised to be the fastest growing network in the region amid a climate of anemic advertising budgets.”

Ziebinski is famous for his “growth for freedom” proponent: "If a managing director gives me growth in the market, he gets the freedom to hire, to raise salaries and to expand.”

With Arrastia’s brand management style, the stars can be reached and agency’s goals shouldn’t be far-fetched.


Thursday, September 13, 2012

THE COPYWRITER WHO WROTE HER TICKET TO SUCCESS



by Roger Pe

If David Ogilvy were alive today, he would be tweeting as much as he would be posting memes on Facebook.

Chances are, your followers will also be retweeting his nuggets of wisdom and your mutual friends, sharing his posts twice over.

Last year, the advertising industry celebrated the 100th birthday of a man regarded as the Father of Advertising, likewise, acclaimed author of two of the industry’s most influential books: “Ogilvy on Advertising” and “Confessions of an Advertising Man.”

At the end of the longest red carpet ever rolled in Cannes’ Palais des Festivals, a big billboard was mounted with this copy: “On this day, 100 years ago, David was born to inspire.”

On to the next 100 years. Would Ogilvy’s words be as relevant as it was inspiring when he mouthed them?

Universal truths and immortal teachings cannot be quantified by mathematical equations, especially if you have a believer as “codified” as Peachy Pacquing, newly appointed Country Head and CEO of Ogilvy Manila.

Pacquing was barely two days old in her new post during the interview. Interestingly, her appointment came on her third reincarnation in Ogilvy, an undeniable fact that she really was destined to head one of the country’s dynamic ad agencies.

Pacquing immediately strikes her audience with characteristics similar to strong Filipino women of the industry: Emily Abrera and Yoly Villanueva-Ong.

On her acceptance of the challenge, David Mayo, Ogilvy & Mather ASEAN President said:

“Pacquing has proven herself to be a collaborator, a business builder, a brand expert and in the new digital age, a leader beyond compare.”

“Why do creative people end up managing today’s business?” she begins, not with a tone of dismay, but with a tone of a serious businesswoman ready to roll the punches and face the battle.

“I never dreamt of being a CEO. I just watched how people, like Miniong Ordonez (former chairman of Basic), did it. I just fell in love with the industry and invested in something that was very gratifying,” she recollects on her journey.

To Pacquing, gratification is putting a lot of discipline in everything she does, whether doing a campaign, strategy planning, or now, managing an entire agency.

She lived out of a suitcase before, hopping from one airport to another, visiting thriving market hubs to manage a best-selling shampoo as a regional creative director, business building like no other.

The multi-disciplined creative who has literally and figurativelly gone places, intends to immediately pull together a formidable team in each of Ogilvy’s value-oriented department to deliver a long-term pool of robust talents.

“I want to come up with work that Filipinos and consumers can be proud of and relate to,” she says.

“I am looking forward to setting the course for Ogilvy with a series of moves that will put the agency ahead of the competition and connect us more closely with the emergent new Philippine consumer,” she said in an announcement.

Before she became Ogilvy’s CEO, Pacquing’s portfolio is volume-thick with awards garnered from the world’s most prestigious award-giving bodies, name them, she has them.

She dotes on the agency and admits that she is lucky to be in an organization that constantly asks you to do better.

Regionally and globally, the Ogilvy network is at the totem pole of creative rankings. It is redundant to mention that it is 2012’s Cannes Network of the Year, a dizzying achievement that rattled the usual suspects in the world’s biggest advertising festival.

In the Philippines, the agency is a vibrantly creative company with five companies under its roof, each doing a full-range of communications services.

OgilvyOne won Digital Agency of the Year and Red Works, was picked as the Print Production Agency of the Year in last year’s 4A’s Agency of the Year annual awards.

Saying it with true grit, Pacquing is proud of the fact that Ogilvy is aligned with her own values. “That’s the reason why I keep coming back to the agency.”

She tells people there is genuine respect in what people do in Ogilvy. She seems right on target and determined to steer Ogilvy to new heights based on her vision.

“You want to understand where it is headed. That’s what keeps me up at night. It’s sobering when you have something to look forward to when you wake up in the morning,” she intimates with circumspect.

David Ogilvy’s quotes are like precious gems in a jewelry box, which among them would she pick as her favorite?

Pacquing can’t be caught flat-footed. The staunch keeper and fierce advocate of Ogilvy’s doctrines answers with a mark of a true leader:

"If you always hire people who are smaller than you are, we shall become a company of dwarfs. If, on the other hand, you always hire people who are bigger than you are, we shall become a company of giants."

Pacquing runs that in her head every time she interviews people. She makes it a point to probe and ask: “Will the probable candidate make me insecure?”

Pacquing is Ogilvy-personified so intense we caught her garbed in some shades of red, the Ogilvy corporate color.

“In everything we do, the Ogilvy creative culture is always at the forefront of our business, our creativity as fluid and seamlessly integrated,” she says.

For Pacquing, growing the business should be done with a strategy likened to that of winning a war, do it intelligently.

“The world is pitch-crazy these days,” she hollers. “While we want our business to grow every year, we want to do it the better way – done smartly.”

How does she inspire people?

“I lead by example. If people are working on it, I am working on it. I don’t hesitate to ask people, if you need me, ask me.”

Nothing is beneath Pacquing. She still carries the values many Philippine advertising greats taught her.

She values honesty and people who do their work passionately.

She treats everyone in Ogilvy as an extension of her family – nurturing and trying to bring out the best in people, sharing what she had learned throughout her colorful, illustrious career.

Giving something back for Pacquing is an obligation, it’s no surprise you’ll find her teaching Visual Communications at UP College of Fine Arts every Saturday.

She has previously held Advertising, Direct and Interactive Creative Director positions and as Ogilvy's Regional Creative Director for Kimberly Clark Asia Pacific, Grey Worldwide's Regional Creative Director for Pantene and JWT's Regional CD for Knorr Asia. Multi-faceted.

She came back to Ogilvy Manila in March 2008 as 360 Planning Director and also was Talent Leader.

Today, the copywriter who wrote her own ticket to her newly found destination has arrived.

The passionate observant who has partnered with many brilliant Filipino creatives and worked under the scrutiny of legendary Neil French has gone full circle.

Now, that’s inspiration beyond words.







Thursday, September 6, 2012

IS YOUR BRAND A CELEBRITY?


by Roger Pe

Sporting greats. Movie stars. Intellectual achievers. Beauty queens. Entertainment, and other famous personalities - when they’re hot, they’re hot and who else could be chasing them?

Brands who want to have a measure of their glow to help them get into people’s homes and consciousness, and hopefully, their wallets.

Celebrities are like honeycombs ("pinuputakte") swarmed by bees, in Pinoy street language, when they step into a mall.

Fans and curious onlookers gravitate towards them, creating a commotion, and in some cases, pandemonium.

Smart advertisers strike while the iron is hot, knocking on their doors, cashing in on their popularity.

As these demi-gods turn into big crowd magnets and everyone is going gaga over them, companies are scrambling to catch a proverbial star.

Based on AC Nielsen’s latest study covering from January to June 11 last year, the Top 5 Celebrity Endorsers in the Philippines are:

1. Kris Aquino (10 endorsements), 2. John Lloyd Cruz (8 endorsements) 3. Carmina Villaroel, Zoren Legaspi, Ryan Agoncillo, Sarah Geronimo and Vic Sotto (7 endorsements) 4. Anne Curtis, 5. Marie Lozano, Michael V and Sharon Cuneta (6 endorsements) 5. Judy Ann Santos and Kim Chiu (5 endorsements)

Last April, Rappler published BIR’s top celebrity taxpayers for the year 2010 as follows:

1.Kris Aquino: P32.3M Income Tax, P101.08M Income

2. Sarah Geronimo: P14.8M Income Tax, P46.5M Income

3. Piolo Pascual: P13.05M Income Tax, P40.9M Income

4. Marian Rivera: P11.89M Income Tax, P37.27M Income

5. John Lloyd Cruz: P10.93M Income Tax,
P34.25M Income

Filipino and global boxing icon Manny Pacquiao is in a league of his own.

For the first time last year, Pacman barged into Forbes’ yearly list of the 20 Highest-Paid Celebrities, ranking 16th with $67 million in earnings inspite of his controversial loss to Timothy Bradley.

Manny Pacquiao’s global endorsements include Nike, Technomarine, Hewlett-Packard, Hennessy, among others making him ahead of Dr. Phil McGraw ($64 million), business mogul Donald Trump ($63 million), Ryan Seacrest ($59 million), and Britney Spears and Tiger Woods (both with $58 million).

So you’ve signed big celebrity up as endorser because your brand isn’t moving up an inch the sales charts, and your bottom line is nearing rock bottom.

Is dear celebrity the last resort?

Before spending or see your precious money go down the drain, ask yourself if you did your homework.

Do you have a good strategy? Are you delivering the right message? How’s your advertising? Does it stand out from the media clutter? Or worst, are you selling a turkey?

There’s more to using glamour, prestige, and fame lent by celebrities to your advertising than meets the eye.

YOUR PRODUCT, THE CELEBRITY

“The product, the product, the product.” Many advertising greats have repeatedly said this line.

Everything boils down, as we all know, to a good product, one that delivers what it says, one that makes the competition scringe with envy and, in the long run, has no option but to improve his.

A good product is a star in its own right.

A great product is a celebrity. It will sell on its own merits. Its performance is its own testimonial. Extremely satisfied consumers are its free endorsers.

Advertising a bad product, even if endorsed by Superman or the sexiest girl or man in the world, will not do the trick. It will only hasten its demise. People will eventually know and word-of-mouth is often fatal.

A good product with a celebrity endorser won’t do just as much either.

Remember what your marketing mentors taught you before? Learn from consumers, the very people who buy and use your product. Know what goes on their minds.

Probe, ask, talk, be one of them. What precious insights have you picked from being one of them?

Many marketers oftentimes fall into this trap: Using celebrity endorsers mouthing manufactured words blindly.

Letting endorsers memorize lines like robots without the heart and soul of a consumer is a waste of time and money. Today’s consumers are intelligent, they’ll know.

Ad campaigns that portray celebrities as consumers of the brand they are advertising are more credible.

A commercial that uses a celebrity as part of the story to dramatize a brand’s unique selling proposition leaves a good impression. It elicits audience empathy.

An ad that makes a celebrity just pose and smile infront of camera is cold and invites sarcasm. People tend to say, “So?”

Advertising that makes celebrities as mere decorations or props make people turn to the next page of a newspaper or change channels as in television.

The worst thing that could happen is, people remember the celebrities, not the brand.

Commercials using celebrities with a sense of purpose are best remembered and talked about.

When celebrities are depicted like normal human beings, people can always relate.

So the next time you do an ad using a celebrity, review your idea.

Scrutinize if he/she is going to be relevant to the story. Want to connect meaningfully to your audience? Attach celebrities to the concept - not coldly detached from consumers’ hearts and minds. Consumerizing a celebrity attracts throngs of consumers.

CHOOSING A CELEBRITY

Now that you have a product that will be swarmed by “bees” and in a situation that you have to use a celebrity, some tips to consider:

Do research on the celebrity’s likability.

Just because someone is popular, pretty or good-looking doesn’t mean she or he will fit the role.

You may find that there are skeletons rattling in the celebrity’s closet, things that could hurt your brand image later on.

Marketing guru Willy Arcilla who has worked around the region and the greater China market handling a number of multinational brands, says:

“Choose someone who best personifies your brand’s imagery, character and values, someone who can dramatize your brand’s rational and emotional benefits, and most of all, someone who genuinely loves your brand, uses your product or patronizes your service. Credibility is key.”

“It is like choosing a suit for your wedding day, says Raymund Sison, BBDO-Guerrero copywriter.

“It should fit perfectly or a disaster totally. The celebrity’s image should be right for the brand’s personality in the same manner as the role of the brand should be appropriate to the endorser’s lifestyle,” he says.

Sison also tells us that that the brand ambassador should likewise appeal to the market and the market should be able to identify with the celebrity.

Veteran tv commercial director Sockie Fernandez who has done many celebrity endorser ads, says that aside from popularity, one should “choose a celebrity that reflects the character and values of the brand you are selling.”

“Credibility is the most important thing. Afterall, your brand’s credibility is at stake. Does the product match the celebrity’s lifestyle? There should be truth in advertising,” says TV commercial Producer Desiree Pe-Beasley.

Rolly Halagao, one of advertising’s most in-demand casting directors, says: “Choose your celebrity endorser not only on popularity but also on credibility, adaptability and willingness to endorse your brand.”

Halagao explains: “A celebrity must be a hot-item to ignite your target. The willingness to do the project is a big factor because you may have an endorser who’ll just do it for the money.”

USING CELEBRITIES, THE UPSIDE

A brand looks real when a celebrity endorses it. It shows that it exists.

People are generally impressionable and would readily identify with the brands celebrities endorse.

“Many people believe that if they buy what celebrities are endorsing, they, too, can be just like them and have a piece of that “better” life,” says Arcilla.

Make hay while the sun shines and strike while the iron is hot. 16-year-old Gabby Douglas was everyone’s darling after she became the first Afro-American to win an Olympic gymnastics gold.

Procter & Gamble took advantage and offered her with a multi-million dollar endorsement deals. So did Kellogg’s.

Olympic champions Usain Bolt, Jessica Ennis, Mo Farrah are now enjoying fat celebrity endorsement fees because of their vastly immense pulling power.

THE BIGGER RISK

What happens when endorsers figure in scandals and not-so palatable situations?

When the endorser is ‘tainted’ the chain-reaction follows.

After winning eight gold medals at the Beijing Olympics, Michael Phelps earned numerous endorsement contracts. When photos of him surfaced on the net holding a marijuana pipe, AT&T cancelled his endorsement deals.

Tiger Woods had juicy contracts with Nike until he got into a smoldering domestic scandal. Relentless bad press rocked his otherwise wholesome persona affecting his image and Nike’s as well.

Woods lost major endorsement deals with Gillette, Gatorade and Tag Heuer.
Accenture also severed all ties with him, confirming he is "no longer the right representative."

A British actress told the world she rarely wears make-up while at the same time endorsing a cosmetics brand.

In 1988, actor Alan Alda was IBM spokesman but was caught buying a Toshiba.

Anheuser-Busch, Oakley, and Nike announced however said that it was sticking with Lance Armstrong despite the doping allegations hurled on the cyclist.

In a statement, Oakley said: "It supports athletes who respect and honor the ethics of sports until proven otherwise."

But even with these brands standing by Armstrong, Ad Age reported: “his popularity is going on a spiral downhill.”

So thinking of using an endorser? The payoffs are great, the risks even greater, but the greatest thing to do is invest on your product first and the rest, including celebrities, will follow.