SPEAKERS OF THE HOUSE, 2014 AD SUMMIT PILIPINAS

by Roger Pe

What will be Ad Summit Pilipinas’ biggest come-on when it unfolds this coming May?

Matec Villanueva, chair of the ad industry’s biggest event this year, quickly tells Business Friday: “We are bringing the movers and shakers of our industry to make the Summit a world-class gathering of the creative, the curious, and the wise.”

Villanueva says attendees will experience a no-nonsense program, precision-quick according to schedule, and most of all, the speakers will come only from the very best in the industry. “You may call them rock-star speakers and because of that, we expect 100% attendance,” she says.

With that, you can give it a long, resounding applause this early.

The Philippines’ first Ad Summit, hopefully a much better reincarnation of the defunct Ad Congress will be held in Subic Bay Convention Center from May 7 to 10. It hopes to showcase the very best creative work of the industry with market results and break existing attendance records. The format follows a bit of Asia Adfest and a little bit of Cannes with the awarding of the Best of “Kidlat” Awards on penultimate night.

Relevant speakers and luminaries in their respective fields will take centerstage on Day One.
As the theme goes, a good measure of “enlightenment” from what’s happening in the global marketing and ‘admosphere’ will set everyone’s excitement on fire.

The first batch of speakers:

Emily Abrera, the Philippine’s first jury member in Cannes (2005) heads a star-studded cast. Currently chair of CCI-Asia, the content-production company behind Living Asia Channel, Abrera is also the president of the Foundation for Communication Initiatives.

Abrera is both chairman of the board of Cultural Center of the Philippines and Children’s Hour Philippines, founding member of the Women’s Business Council and currently member of the Edsa People Power Commission and first woman president of a multinational ad agency in the Philippines. She last held the position of chairman emeritus of McCann WorldGroup.

Another local speaker is Merlee Jayme, ‘Chairmom’ and Chief Creative Officer of DM9 Jayme-Syfu. Jayme was Executive Creative Director at BBDO Guerrero before she started her own agency more than 6 years ago.

She was previously vice president and executive creative director of Ace Saatchi & Saatchi. As head of DM9 Jayme-Syfu, Jayme catapulted her creative shop to the number one spot in the Philippines (2010 Campaign Brief Asia Ranking) and was awarded Campaign Asia- Pacific Creative Agency of the Year for the Philippines in 2012.

Last year, Jayme’s work (“TXTBKS”) for a telecom brand won the Philippines’ first ever Cannes Grand Prix Lion. Advertising bible Ad Age headlined the news that was also picked up by most trade magazines worldwide.

Jayme’s team idea was simple: Solve the issue of decreasing use of textbooks in a country where many people cannot afford tablets or e-readers and where most families own analog phones. Jayme and her team collaborated with textbook publishers to condense books into text messages. Those messages were then put into old SIM cards, which were repackaged and created a new brand of textbooks.

Another is Cheuk Chiang, CEO of Omnicom Media Group Asia-Pacific whose career spans across account management, strategy planning and agency management roles in creative, direct marketing, digital and media agencies.

Chiang has a 23-year year experience working on a number of high profile brands such as Coca-Cola, Heineken, Heinz, Hennessy, HP, Holden, HTC, Kraft, Mars, Myer, Motorola, Nestle, Nikon, Tiger Beer and Unilever. He was named Agency Innovator of the Year by Internationalist Magazine in 2010 and sat on the Cannes jury in 2013.

Also on the marquee of speakers is Tom Doctoroff, JWT Asia-Pacific CEO, a much sought keynote speaker who has graced speaking engagements at the International Advertising Association’s global symposium and University of Chicago’s Global Management Conference. He has authored two best-selling books on Chinese consumers: "Billions: Selling to the New Chinese Consumer” and "What Chinese Want”, published in 2012. He was was selected as an Official Torchbearer for the Beijing Olympics in 2008 and lives in Shanghai.

Dick Van Motman, chairman and CEO of Dentsu Network Asia too, is on the line-up. Motman spent over 20 years in senior account and regional management positions at DMB&B, Leo Burnett and DDB in various European and Asian markets.

He joined Dentsu Network Asia in 2012 as the first non-Japanese head of the region helping in the transformation journey towards building the first ever Global Communications Group born out of Asia.

Following the acquisition of Aegis Media by Dentsu Inc., Motman was asked to lead Southeast Asia operations for the newly formed Dentsu Aegis Network, built specifically for the digital age. He heads both the former Dentsu and Aegis assets, comprising 35 operations across Southeast Asia.

Prior to joining Dentsu Aegis Network, Motman spent 9 years at DDB Worldwide, leading the business in the Greater China Group, which went on to become the Campaign Creative Agency of the Year in 2010, Campaign Digital Agency of the Year and the Adage A-list Agency of the Year.

Joining them is Sandipan Roy, Isobar Asia-Pacific Regional Strategy Director, who is known to be “a multi-dimensional marketer with a passion for uncovering deep human insights and developing big business building ideas.”

Roy is deeply experienced in developing brand, advertising, digital, Customer Relations Management, data, and shopper marketing strategies. He has also held senior leadership roles at global, regional as well as in-country levels working on clients like Citibank, McDonalds, Stanchart, P&G, Kellogg’s, Land Rover, Jaguar, Samsung, Unilever, American Express, and Singapore Tourism Board.

“Our vow is to create programming that will definitely enlighten our attendees on the things that they have been wanting to discover about advertising and marketing,” says Villanueva.

Addition to this list include Louie Morales, assistant vice president for HR and Corporate Services of Meralco Subsidiary, Chot Reyes, head coach of Philippine National Team and head of TV5 Sports5, Marius Rebeschini, CEO of Y&R Asia Pacific, Simon Kemp, managing director of We Are Social; Ariel Fermin, executive vice president and head of PLDT’s Home Business, Charles Cadell, regional president of McCann Worldgroup, APAC and TV host/ entrepreneur Boy Abunda.

“It remains our vow to create a programming that will definitely enlighten our attendees on the things that they have been wanting to discover about the ad and marketing scene,” Ad Summit chair Matec Villanueva said.

Interested participants may contact the 4A’s secretariat at 813-4397 or 893-1205, or e-mail: 4asp@pldtdsl.net. Registration may also be done through the summit’s official websitewww.adsummit.phfacebook.com/AdSummitPHtwitter.com/@ADSummitPH

AD CAMPAIGNS MUST CONTRIBUTE TO BRAND LONGEVITY

by Roger Pe



She is a weekend warrior who loves to cook and entertain people at home. In her profession, she would like her agency’s ads to win not only creative but also marketing awards.

Meldy Warren started with Campaigns & Grey in 1992. After twelve years, she moved to Kuala Lumpur and worked as Client Services Director for FCB Malaysia and as Regional Account Director at Malaysia’s most creative agency then, Saatchi & Saatchi Malaysia.

She came back to Manila in 2010 and was rehired by Campaigns. A year after, she co-managed the Digital and Events division of the agency and then eventually promoted to Managing Director of Neuron, the second above-the-line agency of Campaigns.

Why a second agency? Ong felt there was a need to set up another to service local companies who would like to enjoy the benefits from a multinational agency but who would have otherwise been shut out because of global alignments.

“It was also meant to cater to clients who feel they are not too big for big agencies. It is basically a boutique agency. We have our own accounts management and creative department,” Warren adds.

With less than 10 employees on its first year, Neuron had gross billings of 500 million, “a feat not a lot of start up companies can claim,” according to Warren.

Neuron was set up in 2006 by industry icon Yoly Ong, the first Filipino to judge in the modern-day Clio. Ong handpicked one of her best and brightest agency people, among them Boboy Consunji, who was initially appointed Managing Director, and industry creative goddess Ompong Remigio as Executive Creative Director.

Consunji was recently promoted as Chief Operating Officer of Campaigns & Grey after propelling Neuron to become what it is today, Campaigns’ most profitable ad agency.

With Consunji’s promotion, a vacuum was needed to fill. Warren was the perfect choice to be Neuron’s second MD, taking the reigns from Consunji.

Business Friday interviews Warren, the charming and affable career woman who has risen as Neuron’s Managing Director. She’s on her second term as Philippine 4A’s director acting as the association’s treasurer and very active in the 2014 Ad Summit Pilipinas finance committee.
She takes us to her career journey, management style and in and out of advertising’s frenetic world.

BF: Tell us how you started in advertising.

MW: It was not by accident. I knew I wanted to pursue a career in mass communications even while I was still in college, but I was more interested in production. Account management was a scary thought though. I had tremendous inferiority complex and I didn't think I'd survive servicing clients. I would have preferred to be on the production side.

Anyway, I did not start in advertising right after college. The first real offer came from a fastfood company and I worked as one of the shift managers. Pay was significantly higher than the regular starting salary range so I grabbed it.

After a year or so, I got bored and started distributing my CVs in ad agencies. One day, my best friend tipped me off that the agency she was working with was looking for an account manager. I took it even if I had to take a pay cut since I was going to be hired as Account Executive and I had to still go into a training period.

A number of my first clients were Nestle and Time Magazine and I serviced these companies for three years before I moved to my second agency, which is Campaigns & Grey, Campaigns Universal Inc. when I joined but eventually became Campaigns & Grey when we changed foreign partners.

BF: Who influenced you most in your advertising career?

MW: Hmmm… nobody really influenced me to pursue a career in advertising. It was a conscious decision I made. I thought it was a glamorous job where you are able to meet and talk to a lot of people from all walks of life. It is an industry where you can shape people's minds, give them choices, change their way of thinking and looking at things so they can have a better life or aspire for one.

But in this business I'd say my biggest influence was Yoly Ong, our group chairperson, very principled in everything she does. She's a visionary and makes sure there's a bigger purpose in whatever she does. She inspires and drives us to excel and ultimately to become our better selves.

BF: Your mentors in advertising?

Liza Ocampo, Zannie de Guzman, Yoly Ong, Gi Gatchalian were all my bosses. The first two taught me the rudiments of good account management, basically good housekeeping and client relations, Gi in communications strat and planning. Yoly is a mentor not only at work but also in life. She teaches us how to be critical and discerning and guides us in our decisions.

BF: Did you ever think of making it to where you are now?

MW: That was the goal. You never really dream to stay where you are. You want to see how high you can go and how far.

BF: Your formula for success?

Hard work, perseverance, focused, positive attitude, right timing.

BF: What kind of a boss are you?

MW: I am a combination of boss personalities. I would like to believe I am a mentor. I am someone who basically empowers and inspires my group to do its best and work to help them reach their full potentials. Every one is talented and you just need to unleash that.

I delegate when I find it necessary, supervise minimally and make the people responsible for their decisions.
As much as possible, I let the group members participate in the decision making process so that they feel relevant, useful and committed to the goal.

Authoritarian style is used only when I train newbies. But once they've grown into the role, leadership style shifts.

BF: What's your philosophy in life, how do you apply it as a boss and running an ad agency?

MW: I'd like to quote Bohdi Sanders from the book the secrets of wordly wisdom: "Focus in making yourself better, not on thinking you are better."

Appreciate what you are right now but believe that you can be greater.

In this very competitive industry, agencies have to keep evolving. The playing field is changing, client demands are tougher and competition is stiffer.

BF: Where do you see Neuron 5 to 10 years from now?

MW: I want Neuron to be recognized as one of the best in the industry in bringing fame and fortune for our Clients.
Not only will we deliver advertising that builds business, but also campaigns that guarantee brands will last for a long time.
I want it to be winning marketing awards aside from creative awards.

BF: If you are going to run the 4A's what are the things you’d initiate and implement?

MW: Digital agencies should be part of 4As because we basically do the same thing. Only our platforms are different. They should also standardize fees so that more agencies will survive. The currencies are creativity and cost efficiencies instead of lowest cost.

BF: Define creativity in real world.

MW: Creativity is being able to find brilliant and smart solutions to what is seemingly impossible to achieve, using past experiences, common logic, and most importantly, wild imagination. Without knowing it, all of us exercise creativity in accomplishing even the simplest of tasks.

For example, a little boy's mind will try to find solutions to reach a toy on top of cupboard much taller than him. Creativity is being able to perceive things in different ways, finding connections to create a new reality. A cook or a chef is a creative person.

BF: Name one problem in the ad industry and tell us how you'd want to solve it.

Dwindling advertising income, higher demands. Wild idea, how about we go back to 15% and 17.65%, merge all the services in one agency again?

BF: Who is Meldy Warren after office hours?

MW: I am a mother of two grown up kids. I enjoy cooking and entertaining people at home. I earned a diploma in Culinary Arts from the International Hotel Management Institute Switzerland, Malaysia campus in 2010. I would have wanted to pursue that new career, but advertising beckoned.

I am a very simple person who likes to enjoy weekends with family, which is rare lately but I am not exactly complaining.

My children are all grown ups and they spend less time in the house anyway. So it's beginning to feel like an empty nest. Work certainly makes it less lonely. I love doing housekeeping and I look after the household, cook and fix things around the house.

WHEN YOU GROW ASIA'S BEST CHICKEN, SOMETHING BEAUTIFUL GETS HATCHED

by Roger Pe

It all began with a vision, single-minded and focused, and that vision, executed with speed, quality and passion.

Barely seventeen years in the business,
Bounty Agro Ventures Incorporated (BAVI) is reaping the bounty and how.

Starting small in Cebu and Davao in 1997, the company eventually went full throttle, adding Luzon in its operation map five years later. Soon, the burgeoning poultry integrator covered the whole country, becoming one of the acknowledged leaders in the industry.

The next chapters in its journey give us a story worth telling and repeating.

Prior to its nationwide operation, the company embarked on a massive hunt for the best-qualified professionals to run its business. It led to its current President and General Manager, Ronald R. Mascariñas, a product of the country’s premier agri-business and business management institutions: UP Los Baños and Asian Institute of Management.

Bounty Agro Ventures, Inc. was formed under Mascarinas and underwent modernization. It studied common problems faced by players in developed countries and learned the lessons of those that have folded up in the country.

The company aggressively invested in downstream retail industry, building company-owned rotisserie stores selling roasted and dressed chicken.

Brand building came next, and coupled with an unflinching mantra for operational excellence, it set its eyes to be on top of the industry.

Bounty never forgot that a company’s best assets are the people who run it.
So it put up its own BAVI Academy, providing non-stop and comprehensive training across all levels, from the store crew all the way to executives, reinforcing one of its greatest competitive advantage: superior quality of its people. The company today is probably the only one in the industry investing heavily on training.

Last year, it invested a million dollars and hired a Swiss company to conduct training across all operating units. It was meant to improve execution and put in place a world-class management reporting system.

Things began to look good. In 2009, the company bested leading and world-renowned poultry and livestock companies in Asia and won the Best Poultry and Livestock Company Award in “Livestock Asia”, the industry’s Oscars.

It also swept all award categories: Technological Excellence, Food Safety, Marketing Excellence and Industry Leadership - a first ever for the Philippines.

On top of that, its Chairman Tennyson G. Chen was named Entrepreneur and Master Entrepreneur of the Year in 2010, in the highly prestigious SGV Foundation’s Ernst & Young Entrepreneur of the Year Awards.

Chen’s revolutionized the broiler chicken production industry and pioneered many of the systems now being used by the country’s poultry integrators.

Previously, the company brought in pioneering technologies and built the first single-stage hatchery to the country. It also improved sanitation and bio-security protocols within the facility, allowing it to produce chicks that are pathogen-free, healthier and stronger.

Likewise, the company invested in automated dressing technology. It took them one day to dress 1,000 chickens before, now it is able to churn more than 6,000 chilled chickens per hour.

Because BAVI was headstrong in producing the best chicken for Filipino families, it was able to pass strict global standard certifications, particularly in terms of quality management systems and food safety.

Looking forward and beyond, BAVI now has a nationwide business network of nineteen branches and two sales offices across the country with over 60 distributors, fully supported by over 600 broiler contract farms, 15 hatcheries, 10 feed mills, 21 poultry processing plants and 2 processed meats plants.

For the last four years, Bounty Fresh eggs have been the market leader for table eggs, not to mention that Bounty Fresh is also the market leader in the layer genetics business.

In 2008, BAVI launched the oven roasted chicken business under the “Chooks-To-Go” trade name, completing the entire integration cycle of the poultry operations, from farm to the dinner table.

BAVI today is the country’s number one rotisserie chicken chain with close to 1,000 stores nationwide.

Philippine Superbrand

What are SuperBrands?

They are branded as such by Superbrands, the independent global arbiter on branding that pays homage to the world's leading brands as selected by experts and consumers.

The organization publishes a series of brand-focused books in over 86 countries.
The centrepiece of a Superbrand book features many of the nation's greatest brands and provides many fascinating insights into the strongest and most valuable brands in the country.

Brands that are rated highly by its council and consumers are eligible for inclusion. Industry experts and practitioners select the top brands based on the following criteria: Market dominance, longevity, goodwill, customer loyalty and market acceptability.

Chooks-To-Go passes all these stringent criteria with flying colors and is now the country’s newest Superbrand, joining the list of trusted brands in the Philippines.

In this year’s annual Outstanding Professional Awards, Mascarinas is one of the awardees, chosen by Superbrands for his contribution to the Philippine poultry industry.

Chooks-To-Go 5 Years From Now

Asked on how he sees Chooks-To-Go five years from now, Ronald Mascarinas says Chooks-To-Go will be a global brand.

“We created a dedicated team to work on international operations. Starting this year, we will be across the region, the Middle East and West Africa. To date, we are the only company in the industry investing heavily in digital marketing and our brands are the “most liked” fresh and roasted chicken brands in the Philippines.”

CAMPAIGN ASIA CEO AND CREATIVE PERSON OF THE YEAR

by Roger Pe

Media magazine was Asia’s last word in advertising and marketing for 40 years. It was not your who’s who, what’s what publicity machine. You separated it from the boys for it ran incisive articles on branding and covered marketing successes in the region.

Asia’s first creative awards - the Spikes was originally launched by Media in the 80s as the region’s Oscars of advertising until Adfest shared in the limelight and put a ‘Cannes of Asia’ spin to it.

The Spikes’ Best of Show and several award categories were much awaited. Eventually, it added the agency networks, excellence in media, digital and the people categories (heads of agencies, planners and outstanding creative personalities).

The obelisk-shaped trophy was coveted, not only for its design, but also for the hard currency prestige it brought to the winners.

A couple of years back, the magazine rebranded with an online version and went full throttle as Campaign Asia (not to be confused with Campaign Brief Asia) having bought by Haymarket Media Group, publisher of Campaign, United Kingdom’s leading trade magazine.

On December 11 this year, the eyes and ears of Asian advertising will honor Asia Pacific’s Agency of the Year as well as recognize the year’s best in all categories.

For the first time, two Filipinos will be waiting in the wings to win, for their achievements over the last three years. DDB Philippines group chairman and CEO Gil G. Chua is a finalist in the Southeast Asia Agency Head of the Year and Merlee Jayme of DDB DM9 Jayme-Syfu as Creative of the Year.

Significance of the award

“The year 2012 presented a difficult and challenging time for advertising and PR. We had to “bite the bullet” at making difficult decisions given clients’ downsizing their budgets due to diminishing peso power of the consumer,” observes PR maven Henrietta ‘Bonjin’ Bolinao.

Given the scenario, Business Friday asks some industry folks on the significance of the recognition accorded to recent batch of Filipino admen:

Emily Abrera, Chair Emeritus McCann WorldGroup: “It will be something we can be proud of. It would mean the Filipino ad industry is alive and kicking and can hold its own among its peers in Asia.”

Robin Hicks, Editor, Mumbrella Asia and former Editor of Media Magazine: “DM9’s “TXTBKS” has raised the creative bar in the Philippines and puts the country back on the world’s advertising map where it belongs. The agency’s idea for Smart is now being used by telcos in other countries.

Gil and Merlee now have the task of ensuring that others follow where they have led with genuinely bold, agenda-setting ideas that push through a creative environment often highlighted by scam and copycatting.”

Harmandar Singh, Editor, Adoi and Asian Marketing Magazine Worldwide: “The win will inspire local leadership growth.”

A multinational ad agency Creative Director: “The award is all the more special in the light of continuing changes that is happening. Whoever can manage difficult challenges, put in creative leadership and provide innovative business solutions to clients deserves special plaudits.”

Why the honorees won the judges’ nod? Here’s a peek on their credentials:

Chua started his career as media assistant in 1977 and rose from the ranks as a media planner at the former Advertising and Marketing Associates, Inc, (AMA) a Filipino agency, which went into partnerships with the New York-based DDB Needham Worldwide.

He handled various positions in media, accounts, events management and PR, eventually becoming the owner, Group Chairman and CEO of DDB Group Philippines in 2008.

In his role, Chua heads the country’s most effective and creative business solutions company. Known as a true and committed partner to his people, clients and media, an innovations champion.

When he took over in 1999, DDB had only 28 employees and US$2 million in billings. Under his leadership, DDB’s business in the Philippines grew exponentially.
He grew the partnership into what is now DDB Group Philippines (DDB Philippines, DDB-DM9 Jayme-Syfu, Touch DDB, Tribal Worldwide, DDB PR, and DDB Remedy) offering integrated marketing communications, digital and interactive media, media planning and buying, public relations and activation.

Despite increasing financial pressures, Chua remained resilient to the objective that DDB’s people are to be nurtured, educated and nourished to grow. He ploughed back part of the group’s earnings and invested in training. He maintained staff benefits and offered flexible working hours for mothers and staff, also prioritized empowering his staff.

Indicative of its effectiveness, DDB Group Philippines had a 99% participation rate
in the network’s DDB Voice, scoring higher than any other country in Southeast Asia.

Chua had only one specific goal: for DDB to be recognized as the best in the market, both in creativity and effectiveness. The result today is a dizzying windfall of recognition here and abroad.

DDB Group won the Philippines’ first Grand Prix in Cannes — the only grand prix for the DDB global network this year and a Gold AME (Advertising and marketing Effectiveness) in New York.

Both wins were a first for the country. Back home, the group was also named Agency of the Year, given by the Philippine Quill Awards of the International Association of Business Communicators and Campaign Brief Asia named DM9 as Philippines most creative ad agency.

Recognitions from international and local award-giving bodies have not stopped coming in. As a result, the DDB Group gained numerous new business wins.

Chua played a substantial role across most of these wins, often as accounts manager, a back-seat planner giving out directions, sometimes as creative and always a cheerleader.

He is also known to be an entrepreneur with a big heart who always aimed at giving back.

In 2008, Chua initiated DDB Cares, proving that DDB Group was not just about profitability. “We also believe in giving back to the community, quoting Bill Bernbach, the agency founder: “All of us who professionally use the mass media are the shapers of society. We can vulgarize that society. We can brutalize it. Or we can help lift it onto a higher level.”

Creative of the Year

The other Filipino who is about to score another first is Merlee Jayme, chair and chief creative officer of multi-awarded agency DDB DM9 Jayme-Syfu, which won the Philippines’ first Cannes Grand Prix (for Mobile) this year.

Jayme’s “TXTBKS” for Smart Telecom is about to shatter the Philippine record as the most internationally awarded Filipino campaign in history.

The founding ‘chairmom’ of the youngest ad agency to win 5 Grand Prix awards (4 more from other international award-giving bodies) has judged in Cannes, sat as jury chair in a number of Asian, Ad Congress, Agency of the Year and “Kidlat” creative competitions. She is also part of DDB’s regional council of creative leaders.

Jayme has won a Cannes Media Lion, an impressive number of awards from Clio, Adfest, D&AD, AWARD Australia, The Work, Gold in Spikes Asia, Epica and digital Asian awards. Her DM9 shop was Campaign Asia’s 2013 Creative Agency of the Year.

In 2009, she was awarded the Hall Of Fame Award by the Creative Guild of the Philippines and New York Festivals Creative Achievement Award.

She was jury president for Outdoor Lotus in Asia Adfest, jury member in the prestigious Cannes Lions Festival in France for Outdoor Lions and jury head for Indonesia's biggest award show Citra Pariwara 2012. This year, she was part of the executive jury of the New York Festivals.

Her creative shop has been ranked the Philippines’ number one in the 2010 Campaign Brief Asia ranking and was awarded Campaign Brief Asia’s Most Creative Agency of the Year for the Philippines in 2012.

Campaign Asia’s AOY awards have been known to recognize inspired leadership, management excellence, outstanding business performance and overall achievements in Asia-Pacific. The win by Chua and Jayme is a also a recognition for the Philippine ad industry.

HOW'S YOUR TELEVIEWING? GOOD, BETTER OR 100% DIGITAL?

by Roger Pe

“Telenobelas” on Philippine television are getting more and more interesting every season. They are now well written, better produced and their appeal cuts across all socio-economic groups. Even ‘senoras’ in gated villages tell people: “We watch them,” without batting an eyelash.

If there are bottlenecks during rush hours, could it be that people are hurrying home to catch the next episode on primetime? Chances are.

They could also be rushing to watch special telecasts, global news, sports, lifestyle, movie re-runs - the same programs the world watch.

Technology has made televiewing as vivid as it can get, as spectacular as it was meant to be. Television has dominated Philippine homes for decades and ownership continues to rise.

The cheapest form of entertainment, source of news and other information has deeply penetrated Filipino households, most notably CD income groups, with some even owning the latest models.

Back in the 70s, only a third of Filipino households owned TV sets. Two decades later, 84% were tv watchers, and close to 97% in the capital city watched tv shows at any given time.

At the turn of the new millennium, that figure has gone to the roof by over 100%. With the advent of cable tv, the boom just exploded like a megabomb.

Soon after, the country’s biggest networks aired programs in HD (High Definition).
As cable tv viewing became the new standard, there were also disruptions, connection, reception and other problems attached to analog cable technology.

Welcome to 100% digital world

Today, Filipino cable subscribers are enjoying affordable digital tv, an experience that just might spell the end of cable analog and take household entertainment to new heights.

Annie Naval, COO and Managing Director of Cignal TV, formerly Mediascape, Inc, a subsidiary of MediaQuest Holdings, tells Inquirer Business Sunday readers why over 500,000 Filipino subscribers are now enjoying convenient, more pleasurable, value-added and glamour-filled tv viewing.

BF: You are the only one using a satellite dish, what is the advantage of having one compared to cable analog?

AN: Cignal is the country’s premier DTH (direct-to-home) satellite provider. DTH cable services mean that television signals are directly received on the subscriber’s satellite dish unlike standard cables where connection goes through several satellites and antenna stations.

This basically means DTH offers convenience and faster installation as there’s no need to do cabling in and around the house. All it takes is a dish installed on your terrace and a set top box connected to the dish (it usually takes us about 24–48 hours to install in stand alone establishments).

Another advantage of DTH service is its reach. Even if you’re located in a remote area, you can get stunning, digitally clear reception and you can avail of its benefits just by one-time installation of its devices.

The satellite dish antenna is exposed outdoor, what happens if it rains?

There is that common perception that when it rains, signal would be lost. But technology has improved by leaps and bounds.

Of all the providers, we really invested in reliability and service. Of course, there are times that this happens, depending on how bad the rain is. Heavy rains are really a challenge not only for us, but also for all cable providers.

For Cignal, it’s usually from seconds to 2 minutes only, then it’s back. It happens when a thick cloud passes and blocks the satellite dish. Clouds move fast when it rains, so once they go away, we’re back online.

What is 100% digital in layman’s term?
It refers to the reception, 100% digital means clearer resolution.

Does digital mean automatic HD picture resolution?

No. Both digital and analog can actually carry HD channels. The difference lies on the resolution. Given that, we are digital, and reception is guaranteed to be better.

Your brand has grown by leaps and bounds, giving Filipino households an alternative, to what do you attribute this to?

Cignal is 100% digital, so its 100% clear.

We have more HD channels. To date, we have 90 channels and out of 90, 23 are HD. HD is a built-in feature to every Cignal postpaid plan, unlike others where it is an add-on to a current plan.

Since HD’s introduction, Cignal has always built it in to postpaid plans. And of course, Cignal provides content and quality of programming at affordable rates. We have a roster of postpaid and prepaid plans available from as low as P430 for postpaid and P290 for prepaid.

In terms of content, Cignal also has its own produced-channels, which are Colours and Hyper. Colours is designed to cater to the female market while Hyper is more for men and a sports channel.

In Colours, we have cooking and home improvement shows. We also have Glamfest, which is a campaign to celebrate airing of 5 of Hollywood’s hottest shows.

The first one was the American Music Awards, which air LIVE on November 25. The next one will be the Victoria Secret Fashion Show, to air on December 19. By next year, we will have the Golden Globes, Screen Actors Guild Awards and Grammy’s, which we will all air live.

How aggressive are you in promoting the brand on the ground?

Because Cignal is an experiential product, on-ground is really very important. The most effective way of doing on-ground is through live feed, e.g., we set up tents outside villages or have areas inside the malls.

Given the nature of Filipinos, they usually stop when they see something played on TV, they do that even in appliance stores.

We are present in malls as well as villages, public markets, etc. nationwide.
What we normally do is we choose an area and we go to their covered basketball court and spend the weekend there where they can watch programs on Cignal.

Sometimes we do activities like karaoke contest to get people in. It’s like conducting a small fiesta for them.

We likewise participate in bazaars. This November alone, we were in more than 50 bazaars. We make it a point to do a lot of on ground activities because one really has to experience it.

We also have on-the-spot applications for subscribers. For example, we are also available in appliance stores like SM appliance stores. When you buy a TV they will offer you Cignal. We also have a volleyball team called the Cignal HD Spikers.

What kind of a person is your brand if a prospective subscriber meets him today?

He’d be like Derek Ramsey, handsome, forward looking, very friendly and not snobbish. That’s Cignal today, gaining popularity.

How strongly do you believe that Cignal is the future of modern tv viewing?

We really want to be the more dominant player, so that’s one of our major thrusts. We see the potential of growing postpaid, so we want to cater to more and more postpaid subscribers. Of course introducing more HD channels, so we need to strengthen that foothold on HD.

Through innovations. We recently introduced an innovation called TV-to-Go, which allows one to view some of our channels as a Cignal subscriber in their mobile phones on Smart network. It’s an app that streams 13 channels so you can watch CNN, Cartoon Network, etc.

We also continue to try to bring in technology on the direct-to-home side.
We are also exploring other things like a better box where it will allow you to pause a show, rewind and record. So if you have to go to the bathroom or answer the phone, you pause the show.

Later on we can make movies available so you can rent the movies using the box. Those are the things were working on right now.

NEED A CELEB ENDORSER? LOOK AT YOUR PRODUCT.

by Roger Pe

The product you are selling is the real star.

When celebrities are hot, the world comes to their doorsteps. When they’re not, nobody wants to touch them with a ten-foot pole.

That’s the law of advertising, especially when it comes to celebrity endorsers.
They move brands off the shelves, your brand future becomes bright (at least for now) and you smile, all the way to the bank.

Every marketer anywhere in the world lives by selling. Selling, especially in a very competitive market, can be tough. If the going gets tougher, some marketers opt for the easy way out. They knock on a celebrity’s door.

Businessweek calls celebrity endorsement a "borrowed equity", the term used to describe the value of a celebrity spokesperson.

“Borrowed equity is just that - borrowed. It may rub off on the brand endorsed, but in the long run, belongs to the celebrity. And one thing that celebrities should realize is, as quick as they ink a deal, they can quickly lose it in the wake of a scandal.”

Controversies have brought bad luck to celebrities that once enjoyed multi-million endorsement contracts. Among the high profile ones were those that involved Tiger Woods and Lance Armstrong. Their headline-causing scandals made their advertising deals dissipate into thin air, inch by inch until they disappeared.

Heard about Paris Hilton's tv ads for Carl's Jr? They got a lot of attention but not for the burgers she endorsed. They became “building blocks in Hilton's wall of infamy, while the sponsoring brand endured thousands of consumer complaints”, according to the business journal.

Manny Pacquiao’s magnet to advertisers prior to his stinging defeat to Mexican Juan Manuel Marquez was mindblowing. Each time he closed a deal, the windfall he got electrified his handlers. If he were an earthquake, his tremor would reach Intensity 10 on advertising Richter scale.

The world’s biggest sporting brand Nike signed Pacquiao up. Hennessy commissioned New York based ad agency Droga5, a multi-Cannes Lion winning ad agency, to do a tv commercial about his life, pushing him to the top of Forbes’ most sought-after global celebrity endorsers list. In a different celebrity ring all his own, no one comes close to Pacquiao, even after his last two controversial fights.

Who are the biggest Filipino celebrity endorsers then after Pacman? Inquirer Business Friday makes a survey and the Top 12 are:

1. Kris Aquino. The presidential sister is also one of the top Filipino taxpayers. Labeled as “Queen of Talk” and “Queen of All Media” you often see her endorsing products for many different brand categories.

2. John Lloyd Cruz. Sought by many marketers for his popularity, wholesomeness and boyish looks, aside from the fact that his movies are blockbusters.

3. Kim Chiu. Her youthfulness makes advertisers like her. She has made commercials for a shampoo, sanitary napkin, cola, fastfood, apparel, celfone and other for-teens-only brands.

4. Piolo Pascual. This boy-next-door type is undeniably, one of the most pleasant celebrities to work with, according to people who have worked with him.

5. Judy Ann Santos. Endeared by millions of soap-opera fans. Young mothers can easily emphatize with her, a convincing endorser for food and household brands.

6. Anne Curtis. The Fil-Australian mestiza has endorsed many top brands and market leaders. She is the face of a leading shampoo, beauty soap, feminine napkin, celfone, condominium, watch, fastfood, bank and a premium apparel brand.

7. Sarah Geronimo. Name it, the talented singer and charming morena beauty can easily fill up the biggest concert venues in the country.

8. Carmina Villaroel. The very popular actress who started early in her showbiz career is a favorite endorser for mom-who-loves-what-is-best-for-her-family roles. Usually seen with her twins and husband Zoren.

9. Robin Padilla. When it comes to tough-guy roles, the ageless actor commands top-of-mind awareness among advertisers.

10. KC Concepcion. Marian Rivera. Two of the country’s most beautiful and refreshing faces are tied in 10th place.

11. Daniel Padilla. The young actor’s rise to popularity is phenomenal and his star continues to shine brighter.

12. Michael V. Old-reliable crowd-drawer, the star of recent food seasoning, biscuit, and liquid dishwashing tv campaigns.

Local brands have also hired the services of Vic Sotto, Toni Gonzaga, Sam Milby, Coco Martin, Dindong Dantes, Ogie Alcasid, Erich Gonzales, Billy Crawford, Enchong Dee, Izza Calzado, Chris Tiu, Phil and James Younghusband, and maybe soon, the Teng Brothers.

Recently, Bench and Penshoppe have been the most ambitious, engaging hot Hollywood and international celebs like Taylor Lautner, Zac Efron, Joe Jonas, Adam Levine, Lee Min Ho, Lucy Hale, Ian Somerhalder and Leighton Meester.

Why do celebrities jump into the bandwagon?

Philippines’ top casting director and star-builder Roly Halagao gives a good answer: “Advertising contracts are validation of a celebrity’s superstar status. It’s like receiving a badge certifying that you have arrived. Without it, you really haven’t reached superstardom,” Halagao, who also teaches at Ayala’s Masters School for Models, says.

The next question: Are top celebrity endorsers also top taxpayers? Not so.
BIR’s latest report showed that 15 of Top 24 endorsers for 2011 did not make it to BIR’s Top 500 taxpayers list for the same year.

Rappler mentioned couple Carmina Villaroel and Zoren Legaspi, Marian Rivera, Robin Padilla, Sarah Geronimo, Judy Ann Santos, Anne Curtis, Angel Locsin, Boy Abunda, KC Concepcion, Dingdong Dantes, Gerald Anderson, Bea Alonzo, Jericho Rosales, and Ai-Ai Delas Alas.

For year 2012, the number 1 taxpayer among celebrities is controversial TV host Willie Revillame, paying nearly P64 million in income taxes. Revillame even ranked second overall in the latest list of top individual taxpayers released by the BIR.

Top celebrity taxpayers for year 2012, as published by PDI, October 30, 2013:

1. Willie Revillame: P63,901,751.38
2. Kris Aquino: P44,933,335.05
3. John Lloyd Cruz: P42,791,354.17
4. Sharon Cuneta: P42,025,524.05
5. Judy Ann Santos: P24,086,982.57
6. Piolo Pascual: P23,356,956.00
7. Manny Pacquiao: P22,381,,304.91
8. Bea Alonzo: P20,746,366.45
9. Sarah Geronimo: P18,319,361.21
10. Robin Padilla: P18,262,377.84

Using A Celebrity: Pros and Cons

As many case studies have proven, Celebrity Right can immediately boost sales by as much as 20%, says Businessweek.

Anita Elberse, associate professor at Harvard Business School, says: “Celebrity-endorsement has the power to instigate and inspire, enlighten and enrage, entertain and edify the consumer.”

If using a celebrity is part of clients’ marketing strategy and you’re stuck with it, ask if the persona is relevant to the campaign. Probe deeper if he or she fits perfectly to the brand character they are trying to build.

A few examples: Nike's rapid success in the golf category was chiefly because golfers wanted to lay claim to the number-one golfer in the world. Of course, that was before hell broke loose and advertisers started distancing from Tiger Woods.

Rihanna's "Umbrella" song at the Grammy Awards was a big hit and her designs for Totes' umbrellas sold out like crazy at retail stores.

Halagao says, celebrity talent fees are expensive in the Philippines. “If you can afford a lot of money for the borrowed equity of a talking head, go ahead. But know that celebrities exist in public eyes, surrounded by nosey media. One embarrassing act can damage your brand,” Halagao says.

Businessweek mentions a chilling reminder: “Once you tie your brand identity to a celebrity, living or dead, you're hostage to that person's image.”

Your brand, the celebrity

So do you still need a celebrity endorser to sell your brand?

Instead of paying big amount of money for a celebrity that is already well paid, use that money for product research.

Invest on improving your product.
Make your brand more appealing to consumers. Don’t be lazy in creating your own original equity. Develop creative ideas that can cut through the clutter when advertising it. Demand more from your ad agency.

Study the business landscape and don’t do what competition is already doing. With these, who needs a celebrity endorser when your product already is?

AN AIRPORT AUTO-ADVERTISES A COUNTRY

by Roger Pe


A world-class airport auto-advertises its host country by a considerable mileage, to some extent much bigger than the impact of television commercial.

That is one of the reasons why some countries have redefined their concept of airports to more than just drop-off points. They have evolved to destinations themselves.

Changi International Airport in Singapore is the world’s best airport for the 17th time. It has spas, theatres, butterfly garden, 4-storey slide, shower rooms, outdoor swimming pool, fabulous shopping and dining, aside from having a gorgeous terminal.

Chek Lap Kok in Hongkong is one of the busiest in the world, awesome for cleanliness, leisure amenities, dining and shopping. Do you have a longer layover? You can play golf on its 9-hole course.

Schiphol in Amsterdam was a military airfield before it was transformed into one of the world’s frenetic airports. It has a casino and even a library.

Just by looking at ten of the best airports in the world (five of them of them from Asia) you’ll see why their tourism arrivals are double-digit figures.

Having a wonderful airport is a giant leap toward achieving tourism goals. Indecision, holding infrastructure at bay and using band-aid solutions that peel off easily as soon as the next jetliner taxis in, make us settle for the crumbs.

Though not in Top 10, some Southeast Asian countries also have the best airports in the world. Kuala Lumpur International Airport has a posh train system inside the terminal that extends to the main city as a bullet train. No wonder its tourist arrivals have reached over 25 million.

Suvarnabhumi International Airport in Bangkok is the reason-to-believe why Thailand enjoys a tourism boom all-year round. It is just efficient even if the Thais could hardly speak English.

The ignominy of having the “worst airport in the world” is mindboggling. If we can build five of the world’s biggest and handsome malls why can’t we build an airport that we can be truly proud of?

An efficient airport contributes to tourism growth in the country. The Philippines remains the least favorite tourist destination in Asean in 2012 (data from the United Nations World Tourism Organization (UNWTO) show. The country’s total tourist arrivals only reached 4.27 million in 2012. Malaysia was highest with 25.03 million, followed by Thailand, 22.35 million, Indonesia, 8.04 million, and Vietnam, 6.85 million.

What’s wrong with our main gateway? Naia1 is old, built for a 4.5 million-passenger-capacity that’s now overstreched to 8 million. It has no more room for expansion and bombarded with a lot of complaints - from physical to navigational capabilities (collapsing ceilings, stinking toilets, badly in need of a makeover, overcharging cabs, etc.). Naia 1 continues to rattle our nerves.

The world’s biggest aircraft, the A380, cannot land in Naia. Its gravest problem is being a safety risk. During peak hours, planes hover around metro-Manila skies for excruciating minutes to wait for their turn to land, a waste of gasoline, a cardiac experience, rain or shine.

It has caused trauma to passengers, a disaster waiting to happen because of one thing: the airport has only one runway (other Asian cities are already building their third and fourth).

Naia 2 is much better physically but it is monopolistic and handles only PAL. Naia 3 is the best of the lot in terms of design but its interior is beginning to look like crowded ‘tiangges’. But still, these two are stuck with Naia 1’s sole runway and that is the major headache.

Lately, DOTC (Department of Transportation and Communications) engaged Japan International Cooperation Agency to do feasibility studies for a new airport that would either augment or replace the congested Naia 1.

The basic parameter given by DOTC Secretary Joseph Emilio Abaya was: it should be 20 minutes away from the metropolis. The result of the study gave two options to President Aquino, and Malacañang reportedly was inclined to adopt a dual or twin airport system than a single airport system.

The first option: Develop Clark International Airport in Pampanga, maximize the runway and terminal capacity of 32-year old Naia, and put up a new airport that would replace the congested international gateway.
The option also involves the closure and sale of Naia.

The second option: Operate Clark International Airport (it is completing a P412 million expansion of the existing terminal and is set to put up a P7.2 billion budget terminal), Naia and the new airport. Malacanang however said, “it will invest but won’t put all its eggs in Clark.”

Clark has two runways and can accommodate the world’s biggest aircrafts. Its land area can accommodate future expansion for third and fourth runways. If it can build a terminal comparable to Changi, we’re in business. But it needs a bullet train to transfer passengers to the metropolis. That is its biggest logistical nighmare.

A group of European airport construction experts from Denmark are in town working on the feasibility study of the country’s newest international airport - to be built on a reclaimed land off Sangley Point, the former US naval station on the tip of Cavite peninsula.

According to the reports, the development will be for a 50-million-a-year capacity airport terminal. The first of two runway systems, are estimated to cost P56.2 billion and P45 billion, respectively.

The project will also require the development of a connecting road network, as well as a snake-shaped, cable-stayed bridge that would connect the airport to Boulevard 2000.

If not for ‘monopoly perception’, Ramon Ang, Philippine Airlines’ President and COO, seem to have the best answer. Acording to reports, “Ang hopes to break ground before the year, a 4,000-hectare development with a 4-runway international airport, a modern air terminal capable of handling as many as 100 million passengers a year.”

Ang declined to name exact location but said, “it’s a 10-minute ride from EDSA using SMC’s proposed elevated roadway that cuts across Metro Manila on a north-south axis.”

The total project cost, he said, including the elevated tollway, a modern air terminal, runways and the acquisition of land “will be in the vicinity of $5 billion.” Asked if we can afford it, Ang said, “Of course.”

“If Malacanang opts for a dual-airport system, the country still needs a main gateway - its showcase and window to the world. That’s where it should invest in to harvest the golden eggs,” says a noted marketing professor.

The Best Airports

Why are they such? They are not mere drop-off points anymore. They have redefined airports with a new meaning.
They don’t treat passengers like herd of cattles. They provide comfortable sleeping refuge for those stranded by typhoons and flight delays.

The Top 10 winners of 2013 World Airport Awards, as announced this month by Skytrax, leading airline reviewer are follows:

1. Singapore Changi Airport (voted number one for the 17th year in a row
2. Incheon International Airport, South Korea 3. Schiphol Airport, Amsterdam 4. Hongkong Chek Lap Kok International Airport 5. Beijing International Airport 6. Munich International Airport 7. Zurich International Airport 8. Vancouver International Airport 9. Tokyo Haneda International Airport 10. London Heathrow International Airport

They were chosen based on the following categories: best terminal, shopping, security, cleanliness, dining, and more. More than 12 million people responded to this year's survey.

The Worst Airports

Travel website “Sleeping In Airports” released the results of its Best and Worst Airports for 2013, and mentioned the Philippines' main gateway once again as the world's “most notorious” airport.

Factors for the "worst airport" tag are crowded terminals, long delays, difficult transfers, lack of 24-hour food, dirty floors, bathrooms and food courts; unfriendly staff and airport scams, among others.

1. Manila International Airport Terminal 1
2. Bergamo Airport, Italy
3. Calcutta, India
4. Islamabad, Pakistan
5. Paris Beauvais, France
6. Chennai, India
7. Frankfurt Hahn, Germany
8. Mumbai, India
9. Rome Fiumicino, Italy
10. Los Angeles, USA

On a brighter note, Qatar Airways celebrated the launch of non-stop daily flights to Clark International Airport last Monday, October 28, 2013.

Qatar Airways A330 Flight QR930, touched down to a traditional water salute welcome. Airport and government officials, including the Ambassador of the State of Qatar to the Philippines, Jassim A. Al Obaidli, Qatar Airways Senior Vice President Commercial Operations – Network, Woo Yew Seong was joined by the Ambassador of the Philippines to the State of Qatar, Crescente R. Relacion.

With more airlines and bigger aircrafts flying into the country, the Philippines’ potential for tourism growth is huge. It should really have a huge infrastructure support from the government.